Privacy Policy – Ojai School of Canine Massage
Last updated: January 7, 2026 Ojai School of Canine Massage (“Ojai School of Canine Massage”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://ojaischoolofmassage.com/ (the “Site”), enroll in our courses, or otherwise interact with us online or offline.
Please read this Privacy Policy carefully. By using our Site or our services, you agree to the collection and use of information in accordance with this Policy.
If you do not agree with any part of this Privacy Policy, please discontinue use of our Site and services.
1. Who We Are
Ojai School of Canine Massage provides professional and introductory training in canine massage, including online courses, onsite intensives, continuing education, and workshops for dog guardians.
Data controller / business owner:
Ojai School of Canine Massage
P.O. Box 1263
Ojai, California, 93024 USA
Contact for privacy questions:
Email: osom11@gmail.com
If you are in the European Economic Area (EEA) or United Kingdom (UK), Ojai School of Canine Massage is the data controller of your personal data.
2. Information We Collect
We collect information that you provide directly to us, as well as certain information automatically when you use our Site.
2.1. Information You Provide to Us
You may provide us with the following types of personal information:
- Contact information
- Name
- Email address
- Phone number (optional)
- Mailing address (for some programs, certificates, or payments)
- Account and enrollment information
- Username and password (if you create an account on our Site or a course platform)
- Course registrations, enrollment history, and attendance
- Information about your professional background (e.g., dog trainer, vet tech, bodyworker) if you choose to share it
- Payment and billing information
- Payment card details are processed by third-party payment processors (e.g., Stripe, PayPal, or other providers) and are not stored on our servers.
- We may store limited billing details such as transaction date, amount, and last 4 digits of your card, depending on our provider.
- Communication data
- Messages you send via contact forms, email, social media, or messaging apps
- Responses to surveys, feedback forms, or course evaluations
- Comments and posts in our groups, forums, or course communities (e.g., private Facebook group, course platform community)
- Marketing preferences
- Your choices about receiving newsletters, promotional emails, and event invitations
- Event and workshop participation
- Registration details for onsite or online events/workshops
- Photos, videos, or testimonials you voluntarily provide (with your consent, if required)
You are not required to provide all of this information, but not providing certain information may limit your ability to access some services (for example, we need an email address to enroll you in an online course).
2.2. Information We Collect Automatically
When you visit our Site, we may automatically collect:
- Usage data
- IP address
- Browser type and version
- Device type, operating system
- Referring URLs and pages viewed
- Time and date of visits
- Time spent on pages and other diagnostic data
- Cookies and tracking technologies
We use cookies and similar technologies (e.g., pixels, tags, scripts) to:- Keep you logged into your account
- Understand how visitors use our Site
- Improve our content and marketing
You can control or disable cookies through your browser settings, but some parts of the Site may not function properly if you do.
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide and operate our services
- Process registrations and payments for courses, workshops, and events
- Provide access to online course materials and communities
- Communicate with you about your enrollment, assignments, certificates, and support
- To manage our relationship with you
- Respond to your questions or requests
- Send important administrative information (such as changes to policies, schedules, or services)
- Request feedback to improve our programs
- To send marketing communications (with your consent where required)
- Newsletters and updates about upcoming courses, workshops, or events
- Special offers or promotions
- Educational content related to canine massage and dog wellness
- You can opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
- To operate, protect, and improve our Site and business
- Analyze Site usage and performance
- Develop new programs, offerings, and features
- Maintain the security and integrity of our systems and data
- To comply with legal obligations and protect our rights
- Comply with applicable laws, regulations, and tax obligations
- Respond to lawful requests by public authorities
- Enforce our terms and conditions and protect against fraud or misuse
4. Legal Bases for Processing (EEA & UK Only)
If you are located in the EEA or UK, we process your personal data under the following legal bases:
- Performance of a contract:
To provide our courses, workshops, and related services that you have requested or agreed to. - Consent:
For example, when you sign up to receive our newsletter, or when we use certain cookies (where required). You can withdraw your consent at any time. - Legitimate interests:
To operate and improve our business, communicate with you about similar services you have already purchased or shown interest in, and maintain the security of our Site—provided these interests are not overridden by your rights and interests. - Compliance with legal obligations:
To comply with applicable laws, regulations, and legal processes.
5. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers and business partners
- Website hosting providers
- Payment processors
- Email marketing platforms
- Learning management systems (LMS) or course platforms
- Analytics and advertising partners
- These third parties are only allowed to process your information on our behalf and in accordance with our instructions.
- Social platforms and community tools
- If you join our private groups (e.g., Facebook group) or post in course communities, your name and comments may be visible to other members of that group or platform.
- Legal and regulatory authorities
- When required by law or in response to lawful requests, such as subpoenas or court orders.
- Business transfers
- In connection with any merger, sale of assets, financing, or acquisition of all or a portion of our business, your information may be transferred as part of that transaction, in compliance with applicable law.
6. International Data Transfers
We are based in the United States, and our servers and many of our service providers are located in the U.S. and other countries. If you are located outside the United States, your personal data may be transferred to, stored in, or processed in countries that may have different data protection laws than your country.
Where required by law (for example, if you are in the EEA or UK), we take appropriate safeguards to protect your personal data when it is transferred internationally, such as using Standard Contractual Clauses approved by the European Commission.
7. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Enable basic Site functionality
- Remember your preferences
- Analyze how the Site is used and improve performance
- Support our marketing and outreach efforts
You can control cookies through your browser settings, and some countries require us to ask for your consent before placing certain cookies. If you disable cookies, some functions of the Site may not work correctly.
If you are in a region that requires a cookie consent banner (such as the EEA or UK), you may see a notice and be able to manage your choices there.
8. Marketing Communications
If you sign up for our newsletter, download a resource, or enroll in a course, we may send you emails about:
- Upcoming courses and workshops
- Program updates and changes
- Educational content, tips, and resources
- Special offers and events
You can opt out at any time by clicking the “unsubscribe” link in any marketing email or by contacting us at [your email address]. Please note that we may still send you non-promotional messages related to your current or past enrollments (such as receipts or schedule updates).
9. Your Rights
Your rights depend on your location. They may include:
If You Are in the EEA, UK, or Similar Jurisdictions
You may have the right to:
- Access your personal data and obtain a copy
- Correct inaccurate or incomplete data
- Delete your personal data in certain circumstances
- Restrict or object to our processing of your data
- Data portability (receive your data in a structured, commonly used format)
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at osom11@gmail.com. We may need to verify your identity before responding to your request.
You also have the right to lodge a complaint with your local data protection authority.
If You Are in California (CCPA/CPRA)
If you are a California resident, you may have the right to:
- Request to know what categories of personal information we collect, the sources, purposes, and with whom we share it
- Request access to specific pieces of personal information we hold about you
- Request deletion of your personal information, subject to legal exceptions
- Opt out of the sale or sharing of your personal information (we do not sell personal information as defined by CCPA/CPRA)
To exercise these rights, contact us at osom11@gmail.com. We will not discriminate against you for exercising your privacy rights.
10. Data Retention
We retain your personal data only for as long as necessary to:
- Provide the services you have requested
- Comply with legal, accounting, or reporting obligations
- Resolve disputes and enforce our agreements
For example:
- Course and enrollment records may be retained for several years to maintain academic and certification records.
- Marketing data is generally retained until you unsubscribe or we no longer need it for our legitimate business purposes.
When we no longer need your information, we will delete or anonymize it, or, if that is not possible, securely store it and isolate it from further processing until deletion is possible.
11. Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or destruction. These measures may include:
- Use of secure servers and encryption where appropriate
- Access controls and limited access to personal data
- Regular updates and maintenance of our systems
However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security.
12. Children’s Privacy
Our Site and services are not directed to children under the age of 16, and we do not knowingly collect personal data from children under 16.
If you believe that a child under 16 has provided personal information to us, please contact us at osom11@gmail.com, and we will take steps to delete the information as required by law.
13. Third-Party Websites and Services
Our Site may contain links to third-party websites, resources, or services (for example, social media platforms, payment processors, or video hosting). We are not responsible for the privacy practices of those third parties.
We encourage you to review the privacy policies of every website you visit and every service you use.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other reasons.
When we do, we will revise the “Last updated” date at the top of this page. In some cases, we may also notify you by email or by posting a notice on our Site.
Your continued use of the Site or our services after any changes become effective means that you accept the updated Privacy Policy.
15. How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our use of your personal data, you may contact us at:
Ojai School of Canine Massage
P.O. Box 1263
Ojai, California, 93024 USA
Email: osom11@gmail.com