School Policies

Admission Requirements:

To be eligible for our certificate courses, a student must:

  1. Be at least 18 years of age (prospective students under age 18 may be admitted with the approval of the students parent / guardian and with the submittal of a parental release form).
  2. Be socially and psychologically capable of performing massage.
  3. Be physically able to perform massage.
  4. Possess a high school diploma or its equivalent, or otherwise successfully take and pass the GED, ability-to-benefit test or equivalent, demonstrating that the student may benefit from the education and training being offered.
  5. Understand the English language (the Ojai School of Canine Massage does not offer ESL instruction). All instruction will occur in the English language. Incoming students must be proficient in English. Proficient means 75% or greater proficiency in the English language.

Documentation of English language proficiency:

English language proficiency is documented by either the admissions interview or receipt of prior education documentation. English proficiency may be measured using the English Proficiency Test by Transparent Language when no prior education documentation is available.

**Please Note: The Ojai School of Canine Massage does admit students from other countries. The Ojai School of Canine Massage does not provide visa services to prospective students from other countries or English language services. The Ojai School of Canine Massage does not offer Closed Captioning instruction.

Notice Concerning Transferability Of Credits & Credentials Earned At The Ojai School Of Canine Massage:

The Ojai School of Canine Massage has not entered into an articulation or transfer agreement with any other school. No previous credits are accepted or may be transferred from another institution. In addition, the Ojai School of Canine Massage does not offer or award credit for prior experiential learning.

In addition, the transferability of credits you earn at the Ojai School of Canine Massage is at the complete discretion of an institution to which you may seek to transfer. Acceptance of the certificate you earn in our 200-hour Small Animal massage program or our 200-hour Small Animal distance study massage program is also at the complete discretion of the institution to which you may seek to transfer. If the certificate that you earn at this institution is not accepted at the institution to which you seek to transfer, you may be required to repeat some or all of your coursework at that institution. For this reason you should make certain that your attendance at this institution will meet your educational goals. This may include contacting an institution to which you may seek to transfer after attending the Ojai School of Canine Massage to determine if your credits or certificate will transfer.

Policies On The Retention Of Student Records:

All academic and financial records will be maintained in the same file at the Ojai School of Canine Massage. All student records are kept on file for a period of ten years and are available upon request.

Financial Policies

**The Ojai School of Canine Massage does not participate in federal and state financial aid programs.

A nonrefundable, nontransferable $300 registration fee will reserve your space in any class and will be applied toward class tuition.

  1. All fees for classes and workshops shall be due and payable by the first class session unless a payment option has been contracted. A finance charge shall be charged, for any program, when a payment option is chosen.
  2. The registration fee is for a specific course starting on a specific date and may be applied to a class starting on a later date.
  3. All financial arrangements must be made by contacting our office between 9 AM and 7 PM. The Ojai School of Canine Massage assumes no responsibility for agreements made with staff or personnel that have not been handled by the Office Coordinator.
  4. All prices for workshops and certificate courses are subject to change without notice.
  5. All students are responsible for providing their own notebooks and pens.

Facilities

The Ojai School of Canine Massage facilities and equipment fully comply with any and all federal, state, and local ordinances and regulations, including those requirements that pertain to health, fire safety, and building safety.  The equipment and materials used in our Small Animal massage course include palates balls, fake/stuffed dog and cat, dog skeleton, and anatomical dog charts.

Library and Other Learning Resources:

The Ojai School of Canine Massage maintains a online library for its students. Resources are accessible online.

Office Hours

Our office is open seven days a week between 9 AM and 7 PM. The Office Coordinator will be happy to answer any questions you may have. Our Office Coordinator also registers students for classes and talks to students about their educational goals.

Holidays

Classes will not be held during the following holidays:

New Year’s Day, Forth of July, Memorial Day, Thanksgiving, Christmas Day.

Emergency Policy

In case of emergency, the Ojai School of Canine Massage reserves the right to cancel or postpone courses or to change instructors.

Nondiscrimination Policy

The Ojai School of Canine Massage does not discriminate in regard to race, gender, handicap, age, ethnicity, religion, sexual orientation, or national origin.

Housing

The Ojai School of Canine Massage does not assume responsibility for student housing and does not have dormitory facilities under its control.  The Ojai School of Canine Massage does offer student housing assistance with local housing available, through private parties, at a cost as low as $40 per night.

Attendance Policy

1. In a certificate program, the attending of all classes is required.

2. Make-up work in a certificate program is the responsibility of each individual student. Missed classes may be made up in a future course, at no additional cost, or through private instruction. The fee for private instruction is $75 per hour.

3. Any student missing six successive days or ten total days of classes without adequate and legitimate reason or without an approved leave of absence will be excused from the course (students in the six-week program may only miss a total of five days of class).

4. Credit for prior training may not be substituted for hours in a certificate program.

Student Services/Job Placement

All school services and programs are responsive to students needs. The services offered by the Ojai School of Canine Massage are services which support student success and enhance the overall educational experience of students. The following services are available ongoing for all students of the Ojai School of Canine Massage:

-Advising services designed to help students to clarify their career goals and other student concerns.

-Student Support designed to assist students in their educational and accommodation needs prior to, during, and following their enrollment in a course.

-Career Support is available to all students. Available students are notified when job opportunities arise.

Tardiness, Withdrawal, And Leave-Of-Absence Policies

1.  Students may arrive up to 10 minutes late to class without penalty.

2.  Student may withdraw from a course and receive credit for classes taken. The student will be entitled to a pro-rata refund. (Please see section “Student Services and Student Rights” for more information on student Withdrawal.)

3. Students may take a one-week leave of absence from a course with prior instructor approval. The student must make up the time in order to receive a certificate of completion for the course.

Withdrawal from a Program

You may withdraw from a onsite course at any time, after the start of a course, and receive a pro rata refund if you have completed 60 percent or less of the scheduled days (or hours) in the current payment period in your program through the last day of attendance. The refund will be less a registration or administration fee of $300 and/or the amount of tuition owed for classes taken; as well as any deduction for equipment not returned in good condition, within 45 days of withdrawal. If the student has completed more than 60% of the period of attendance for which the student was charged, the tuition is considered earned and the student will receive no refund.

There will be no refund for online course material which is previously sent to you, by your request, after you have enrolled. For the purpose of determining a refund under this section, a student shall be deemed to have withdrawn from a program of instruction when any of the following occurs:

– The student notifies the institution of the student’s withdrawal or as of the date of the student’s withdrawal, whichever is later.

-The institution terminates the student’s enrollment for failure to maintain satisfactory progress; failure to abide by the rules and regulations of the institution; absences in excess of maximum set forth by the institution; and/or failure to meet financial obligations to the School.

-The student has failed to attend class for six successive days or ten total days of classes without adequate and legitimate reason or without an approved leave of absence .

For programs beyond the current “payment period,” if you withdraw prior to the next payment period, all charges collected for the next period will be refunded. If any portion of the tuition was paid from the proceeds of a loan or third party, the refund shall be sent to the lender, third party or , if appropriate, to the state or federal agency that guaranteed or reinsured the loan. Any amount of the refund in excess of the unpaid balance of the loan shall be paid to the student.

Cancellation and Refund Policy

You have the right to cancel this agreement for a course of instruction and receive a pro rata refund for the course material which you have not yet received through the onsite or online program. There will be no refund for online course material which is previously sent to you, by your request, after you have enrolled. Students canceling after the start date of the onsite program will be charged for only the course work taken. The $300 registration fee is nonrefundable.

In addition, a student may withdraw from the onsite course, after instruction has started, and receive a pro rata refund for the unused portion of the tuition and other refundable charges if the student has completed 60% or less of the instruction. There is no refund when more than 60% of the onsite course is taken.

To cancel a course, please mail or email osom11@gmail.com a telegram to the Ojai School of Canine Massage. Please mail cancellations to P.O. Box 1263 Ojai, CA 93024.

*Remember, you must cancel in writing. You do not have the right to cancel by just telephoning the school or by not coming to class.

Dismissal Policy

A student may be dismissed for:

1. Unexplained or unauthorized absence from six successive or ten total days of class. Please see Leave-of-Absence Policies above.

2. Conduct deemed disruptive or disrespectful to staff, students, clients, or faculty members.

3. Being under the influence of any drug or controlled or illegal substance while on campus or while on official school business.

(Please see section “Student Services and Student Rights” for more information on student Withdrawal)

Student Questions or Complaints:

The Ojai School of Canine Massage is dedicated to providing a safe, secure, thriving school environment that provides an effective means for students to voice informal concerns, complaints, or grievances. Different procedures must be followed for specific types of complaints. Informal complaints related to the classroom should be directed to the teacher. Informal complaints related to the school must be directed to the school Director. The teacher, or school Director, will determine if the student complaint requires a verbal response, written response, or further action in order to resolve the specific complaint. All informal complaints or grievances are documented in the Ojai School of Canine Massage Complaint Logbook and are kept on file, indefinitely, for future reference if necessary.

Student Grievances:

All student grievances should be directed to the school Director, Jamie Roth, at (805) 640-9798. osom11@gmail.com


2 comments on “School Policies

  • LESLIE SILVA
    LESLIE SILVA says:

    i want to attend the next class and i have a service dog, he is not neutered. does that still apply to him? as he is considered medical equipment?

    Reply
    • admin

      Dogs that have not been neutered have never been a problem in the class and for any dog that has issues with other dogs, we create a nice private space for that dog so that they can relax and receive massage. Service dogs are also generally well trained so your dog should not be a problem to have in class.

      Reply

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